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Bill Hero subscriber Peter Nink is one of many energy consumers blindsided by a forced change to a demand tariff.
We've been talking a lot about the flawed logic of forcing demand tariffs onto residential energy consumers, and the policy and regulatory failure behind the demand tariff implementation, so we were happy to be approached by John Rolfe, the Consumer Defender journalist from The Daily Telegraph looking for some information for a story covering this issue.
The story was published across the Newscorp network on Tuesday 28 January.
See the full article here:
This is the first time we've seen direct coverage in major media of an important point that we've been banging on about in this blog for well over a year - that while penetration of demand tariffs has been accelerating across the retail energy market, a huge gap has emerged for for energy consumers because none of the official government energy comparison services can generate a comparison for a demand tariff account.
Here's what John Rolfe had to say on that point:
... the federal price comparison website, Energy Made Easy, cannot calculate the demand charge component of bills. So it is difficult to shop around for a better deal.
The only site that can do a comparison is privately operated Bill Hero.
Nicely said, John.
The only thing I'd add is that the absence of demand tariff functionality in Energy Made Easy and Victoria Energy Compare makes it more than 'difficult' to shop around for a better deal. It makes it virtually impossible.
Richard Foxworthy
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Richard Foxworthy
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